User Operations Expert

职位描述

Own the strategy and operations of in-app resources, from request intake and prioritization to testing, execution, and performance measurement. Establish and maintain a clear process for in-app resource requests, prioritization criteria, and post-campaign measurement. Ensure business stakeholders are aware of and follow resource usage guidelines and business rules. Scale operational capacity to handle a growing volume of weekly requests across multiple business areas. Lead the optimization of ke

任职要求

Bachelor's degree or above in business, economics, engineering, or related fields 5+ years of robust experience in user operations, Inapp Traffic Management loyalty, CRM, or product growth strategy in digital platforms Background in e-commerce, food delivery, or subscription-based businesses preferred Strong analytical skills, with proficiency in SQL, Python, or other tools to extract insights and validate impact Familiarity with user segmentation, behavioral psychology, and habit-forming produc