2027秋招-客服工具运营

职位描述

1. Support the development and optimization of customer service products and operations across international markets.2. Analyze operational data, customer feedback and business insights to identify issues and improvement opportunities.3. Work closely with Product, Technology and Operations teams to translate business needs into solutions and drive implementation.4. Monitor key customer service and operational metrics, and support initiatives to improve service quality and operational efficien

任职要求

1. Bachelor’s or Master’s degree; majors in Business, Economics, Management, Data Analytics, Computer Science, Engineering, or related fields are preferred.2. Open to fresh graduates and candidates with 0–2 years of experience.3. Strong interest in Internet products, customer experience and business operations.4. Strong analytical, problem-solving and learning capabilities.5. Good data sensitivity and proficiency in Google Sheets; SQL or data analysis experience is a plus.6. Strong communic